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Privacy Policy

Effective Date: 9 September 2026

Pack Prestige designs and manufactures custom packaging for businesses in every industry, from a single test unit up to full production runs. This policy explains what information we collect when you visit packprestige.com, request a quote or place an order and how we use and protect it. It applies to every page on our site.

What Information We Collect

We gather data of two types. The first one is the information you provide yourself: name, email, phone number, company name, shipping address and all the files or specs you upload when requesting a quote or making an order.

The second one is the information that is sent by your browser automatically: IP address, type of device used, type of browser, viewed pages and the referral URL. This information is collected using Google Analytics service.

How Long We Keep Your Information

We keep your information only as long as necessary to complete your order, respond to your questions and meet our legal and accounting obligations. After that, we delete or archive it in line with standard business retention practices.

How We Use Your Information

The information you provide helps us to get a correct quote, create your 3D mock-ups and dieline templates, process your order and update you about your order and shipment status. This information is also used to respond to inquiries that you may send to us directly.

We do not sell your personal information to third parties.

Artwork Files and Order Details

The files that you upload for a quote/order will only be used for the creation of your packaging. Your artwork, logos and other product information will not be reused for any other purpose without your permission.

Cookies and Tracking Technology

We use cookies on our website in order to help us analyze visitor activity and ensure the correct functioning of our site. All of this is done mainly using Google Analytics and Microsoft Clarity implemented through Google Tag Manager, which informs us about which pages are viewed and what the flow looks like.

You have the option to disable cookies at any time through your browser settings. In doing so, you might affect certain functionality of our website, such as quote form option memory.

Sharing Your Information

We provide order details to the shipping carriers, payment processors and manufacturers as required for order fulfillment only. We never rent or sell your information to marketers or data brokers.

This Privacy Policy pertains to our US-based operations. If you access our website or make a quotation request from any location other than within the United States, then your personal information will be stored and processed in the United States, whose privacy laws may be different from yours.

Your payment will be processed via a third-party service provider that is PCI compliant. Your credit/debit card number will not be stored by us on our server and will be stored and processed by the payment processor for us.

In case Pack Prestige undergoes a merger and acquisition or asset sale, customer information may be transferred as a result of the same as per this Privacy Policy.

Data Security

We take reasonable administrative and technical steps to protect the information you share with us. No method of storing or transmitting data online is completely risk-free, so we can't guarantee absolute security, but we work to keep your information protected at every stage of your order.

Our site uses SSL encryption to keep data secure as it travels between your browser and our servers, so information you submit through our quote form or checkout isn't exposed in transit.

Your Choices and Rights

You may ask us to allow you access, amend or delete your personal data we have stored on record about you. You will need to write a request to the email address shown below.

Your California Privacy Rights

If you're a California resident, you have specific rights over your personal information under state privacy law, in addition to the general rights above:

  • Right to know what personal information we've collected about you and how it's used.
  • Right to request deletion of your personal information, subject to certain legal exceptions.
  • Right to correct inaccurate personal information we hold about you.
  • Right to opt out of the sale or sharing of your personal information. Pack Prestige does not sell personal information, so there's nothing to opt out of on that front.
  • Right to non-discrimination for exercising any of these rights.
  • Right to lodge a complaint with the California Privacy Protection Agency or another applicable regulator if you believe your rights under this policy haven't been honored.

To submit a request, contact us using the details below. We may need to verify your identity before processing certain requests.

Children's Privacy

The Pack Prestige website and services are designed for companies making packaging orders. We do not collect any personally identifiable data from children and our services are not intended for anyone under 16 years old.

Changes to This Policy

If we update this policy, the revised version will be posted here with a new effective date. Continuing to use the site after an update means you accept the changes.

Contact Us

Questions about this policy or your personal information can be emailed to info@packprestige.com

Email Us

Frequently Asked Questions

Common questions about how Pack Prestige handles personal information.

No, we do not sell or rent personal information to third parties. We only share what's needed with shipping carriers, payment processors and production partners to complete your order.
Yes, you can request access, correction or deletion of your personal data by contacting us using the details above.
Yes, we use tracking cookies at the moment. We are using analytics cookies through Google Analytics, Google Tag Manager and Microsoft Clarity.