Since every order starts as a custom quote rather than a listed price, this page explains how and when payment is collected once you're ready to move forward.
Once you place a quote request, we calculate the pricing for your order based on your quantity and material, taking into consideration the size and finishes chosen. At Pack Prestige, there are no minimums to your order and this is how the pricing is done, regardless of the order size.
Accepted payment methods include:
Full payment is made when your proof is approved prior to production of your order. We do not have a system that divides the total order payment into a deposit and balance. The entire amount is paid upfront at the time of proof approval.
Payment needs to be made at the time of proof approval. Processing of your order will only begin after successful payment has been made, which implies that proof approval and payment happen at the same time within your order process.
In case of failed or disputed payment, the order will be put on hold as the production cannot proceed without approved payment. In case you dispute some of the payments for your order, please contact our customer support and they will help you solve the issue.
Quotes are valid for 30 days from the issuance date. After the said period, a re-confirmation of the price might be required because of fluctuations in materials and production costs.
The taxable sales tax varies depending on the area you ship your product from and is charged on your invoice. The support department will enable business customers with resale/tax-exemption certificates to use them before they make their purchases.
For information on canceling an order after payment, see our Cancellation Policy. For damaged or incorrect orders, see our Refund and Return Policy.
Contact Pack Prestige if you need help with your quote, payment status, sales tax or a disputed transaction.
Common questions about payments and accepted payment methods.
